Reference minutes, Sun May 26 2007
Hypatia Dejavu: Thank you all for showing up.
Abbey Zenith: Hi :)
Hypatia Dejavu: You all did a great job with the celebration.
Daisyblue Hefferman: Hi all
Masha Brendel: Hi Daisyblue
Christi Janus: hello daisy!
Anji Juran: I'm available to teach the basic building and scripting again
Christi Janus: hiya pam!
Masha Brendel: Good thinking Abbey!
Anji Juran: And I have learned how to do basic sculpties as well
Hypatia Dejavu: We managed to show off our service very well over that weekend I think.
Anji Juran: there you go, Christi - orange
Christi Janus: cool anji - you know what a dutch man wants lol :)
Juana Manuel: thanks abbey :)
Teofila Matova is Online
Anji Juran: lol
Hypatia Dejavu: So on to the major point of the meeting, social issues on the desk.
Christi Janus: well, many of those at the desk :)
Hypatia Dejavu: I suppose the first thing to go back over is the dress code, we had that discussion months ago but we've gained a lot of volunteers since then.
Marimar Berchot is Online
Hypatia Dejavu: By it's nature SL is a very casual environment.
Hypatia Dejavu: But we do need to maintain certain minimum standards to be approachable and avoid professional embarrasment.
Hypatia Dejavu: So the dress code is simple:
Hypatia Dejavu: 1) No nudity.
Christi Janus: maybe we should tell some customers about 1) as well...
Peaches Pessoa: Hello, avatar!
Hypatia Dejavu: Yes, to a degree.
Hypatia Dejavu: 2) No large signs of religious or political affiliation.
Hypatia Dejavu: 3) No symbiology of universally recognized hate groups.
Hypatia Dejavu: 4) No frightening or threatening avatars.
Hypatia Dejavu: 5) No weapons worn or wielded.
Masha Brendel: All very reasonable.
Hypatia Dejavu: 6) No intellectual property violation.
Hypatia Dejavu: That's it.
Hypatia Dejavu: We can dress very causually but we do expect professional behavior.
Hypatia Dejavu: Are there any questions about the dress code?
Christi Janus: hey teo!
Christi Janus: nope, as long as orange is ok :)
Hypatia Dejavu: Except on saint patrick's day, sure.
Christi Janus: i had green then :)
Anji Juran: I do - does nudity cover lingerie? If, say, I lost my mind someday and came to the desk in silks, would that be a violation?
Christi Janus: tough one, anji! :)
Pam Ribble: Are you likely to?
Hypatia Dejavu: Technically it's not a violation if it's not peekaboo
Anji Juran: Not intentionally!
Christi Janus: lol
Hypatia Dejavu: Though I wouldn't recommend it.
Anji Juran: OK, that makes sense.
Anji Juran: Well, no, and I wouldn't be likely to try it
Rolig Loon: How "frightening" is frightening? Not dragons, I hope.
Masha Brendel: What about our patrons? WHat expectations do we have regarding their dress?
Hypatia Dejavu: Most dragons are fine.
Pam Ribble: There's a violation now
Christi Janus: if they are dressed at all, masha... which is hard for some
Juana Manuel: hmmmmmmm
Hypatia Dejavu: Masha, technically we only have problems if a patron is a) nude, or b) branishing a weapon.
Pam Ribble: Very old cheap model tho
Masha Brendel: My point exactly.
Masha Brendel: OKay, good to know.
Pam Ribble: hey Icemarc you have to PAY for that?
icemarc Bade: nop
Hypatia Dejavu: Speaking of a problem.
Pam Ribble: I think you got ripped off
Masha Brendel: yes
Peaches Pessoa: yes
Hypatia Dejavu: Put your pants back on.
Daisyblue Hefferman: nah, it's the freebie ridiculous nightmare foot long lol
Peaches Pessoa: lol
Christi Janus: i am too young for this... and too innocent :)
Hypatia Dejavu: And oddly curved
Juana Manuel: pobrecito
Teofila Matova: i'm confused (what's new, though)
Pam Ribble: and gone ... aww he didn't wanna play
Juana Manuel: uh, he's over here lol
HVX Silverstar: Sorry I'm late
Hypatia Dejavu: No problem.
Hypatia Dejavu: We have a late addition to the agenda.
Hypatia Dejavu: Mr. Dowd has joined us to provide a demo of a system to provide access to an OCLC system via SL.
Hypatia Dejavu: Mr. Dowd, go ahead.
Matthew Dowd: ok, thanks
SL OPAC whispers: OPAC initialising.
SL OPAC whispers: Loading catalogues...
SL OPAC whispers: Using remote registry.
SL OPAC whispers: OPAC ready for use. Please click to activate.
Matthew Dowd: sorry, i'm suffering a little lag at the moment !
Waffles Brentano: sorry, if I rolled over anyone :)
Matthew Dowd: has a laptop appeared behind me - it said it was starting up but i can't see it ;-)
Anji Juran: yes
JJ Drinkwater: yes
Abbey Zenith: yes it is there but facing backwards.
HVX Silverstar: yes
SL OPAC whispers: SRU OPAC beta. Version 1.02
This is a demonstration of the use of SRU to access library catalogues from within Secondlife.
Due to Secondlife limitations, the OPAC is limited in functionality compared to offworld OPACs.
Please contact Matthew Dowd for further information
SL OPAC whispers: Available catalogues:
[1] British Library
[2] Library of Congress
[3] Open Archives
[4] Open Content Alliance
[5] Oxford University (Bodleian Library)
[6] Project Gutenberg
[7] National Library of Australia
[8] National Library of Canada
[9] National Library of Scotland
[10] National Library of Wales
[11] New York University
[12] Trinity College Dublin
SL OPAC whispers: Please select your catalogue, or "/quit" to quit.
Christi Janus: i would go for option [3]
Matthew Dowd: 3
Hypatia Dejavu: 3
SL OPAC whispers: Please say your query for searching Open Archives or "/quit" to quit.
Matthew Dowd: it will only respond to the person who clicked it
Matthew Dowd: just say a keyword
Hypatia Dejavu: /quit
SL OPAC whispers: Thank you for using the SRU OPAC. Your session is now over
SL OPAC whispers: OPAC ready for use. Please click to activate.
Hypatia Dejavu: Go ahead, sorry about that.
Matthew Dowd: no - feel free - it hasn't appeared for me, so i can't click it ;-)
Matthew Dowd: ah it has finally appeared!
Matthew Dowd: i'm going to float it in midair as it whispers the results so you need to be within 10 m to hear it
SL OPAC whispers: SRU OPAC beta. Version 1.02
This is a demonstration of the use of SRU to access library catalogues from within Secondlife.
Due to Secondlife limitations, the OPAC is limited in functionality compared to offworld OPACs.
Please contact Matthew Dowd for further information
SL OPAC whispers: Available catalogues:
[1] British Library
[2] Library of Congress
[3] Open Archives
[4] Open Content Alliance
[5] Oxford University (Bodleian Library)
[6] Project Gutenberg
[7] National Library of Australia
[8] National Library of Canada
[9] National Library of Scotland
[10] National Library of Wales
[11] New York University
[12] Trinity College Dublin
SL OPAC whispers: Please select your catalogue, or "/quit" to quit.
Matthew Dowd: 3
SL OPAC whispers: Please say your query for searching Open Archives or "/quit" to quit.
Matthew Dowd: smith
SL OPAC whispers: Retrieving data. Please wait...
SL OPAC whispers: Displaying records 1 to 5 of 70339:
[1] Homestead, Mount Gambier
[2] SCETI: Smith Collection
[3] Oak Ridge Cemetery Records, Page 87
[4] Rooting the tree of life by transition analyses, Cavalier-Smith, Thomas
[5] The continuing HIV vaccine saga: is a paradigm shift necessary?, Smith, Kendall A
SL OPAC whispers: Please say the record you are interested in, "/next" for the next list, "/back", "/restart" for a new query or "/quit" to quit.
Matthew Dowd: it can be configured to search any Z39.50 or SRU database or catalogue
Matthew Dowd: 5
SL OPAC whispers: Retrieving data. Please wait...
SL OPAC whispers: Displaying records 5 to 5 of 70339:
title: The continuing HIV vaccine saga: is a paradigm shift necessary?
creator: Smith, Kendall A
publisher: BioMed Central Ltd.
description: Abstract As pointed out in previous editorials, the development of an effective vaccine for the Human Immunodeficiency Virus capable of preventing infection, or even one capable of preventing the Acquired Immunodeficiency Disease Syndrome, has eluded investigators for the past 20 years. Now Reche and Keskin and their co-workers have provided eviden
identifier: http://citebase.eprints.org/cgi-bin/citations?id=oai:biomedcentral.co...
lang: English
type: Editorial
SL OPAC whispers: This is your required record, say "/back" for the list, "/restart" for a new query, or "/quit" to quit.
Matthew Dowd: if the full record has a URL then the user can go to the webpage by clicking on it in the chat history
Matthew Dowd: /back
SL OPAC whispers: Retrieving data. Please wait...
SL OPAC whispers: Displaying records 1 to 5 of 70339:
[1] Homestead, Mount Gambier
[2] SCETI: Smith Collection
[3] Oak Ridge Cemetery Records, Page 87
[4] Rooting the tree of life by transition analyses, Cavalier-Smith, Thomas
[5] The continuing HIV vaccine saga: is a paradigm shift necessary?, Smith, Kendall A
SL OPAC whispers: Please say the record you are interested in, "/next" for the next list, "/back", "/restart" for a new query or "/quit" to quit.
Matthew Dowd: /next
SL OPAC whispers: Retrieving data. Please wait...
SL OPAC whispers: Displaying records 6 to 10 of 70339:
[1] Wanted, an Anthrax vaccine: Dead or Alive?, Smith, Kendall A
[2] New York City HIV superbug: fear or fear not?, Smith, Stephen M
[3] HIV CTL escape: at what cost?, Smith, Stephen M
[4] Behaviour and cognition in the Lower and Middle Palaeolithic: introduction, Wenban-Smith, Francis
[5] Banksia, GREY-SMITH, Guy (GREY-SMITH, Guy Edward
[6] 10
SL OPAC whispers: Please say the record you are interested in, "/next" for the next list, "/back", "/restart" for a new query or "/quit" to quit.
Matthew Dowd: 4
SL OPAC whispers: Retrieving data. Please wait...
SL OPAC whispers: Displaying records 9 to 9 of 70339:
title: Behaviour and cognition in the Lower and Middle Palaeolithic: introduction
creator: Wenban-Smith, Francis
publisher: Oxbow
description: Most of these 28 papers were originally presented at the conference Lithic Studies in the Year 2000, hosted by the Lithic Studies Society in Cardiff, 2000. The original purpose of the conference was to celebrate the coming of age of the Lithic Studies Society in its twenty-first year, and to consider the state of research and potential new developm
subject: CC Archaeology
subject: BF Psychology
identifier: http://eprints.soton.ac.uk/43298/
type: Book Section
type: PeerReviewed
SL OPAC whispers: This is your required record, say "/back" for the list, "/restart" for a new query, or "/quit" to quit.
Matthew Dowd: /restart
SL OPAC whispers: Available catalogues:
[1] British Library
[2] Library of Congress
[3] Open Archives
[4] Open Content Alliance
[5] Oxford University (Bodleian Library)
[6] Project Gutenberg
[7] National Library of Australia
[8] National Library of Canada
[9] National Library of Scotland
[10] National Library of Wales
[11] New York University
[12] Trinity College Dublin
SL OPAC whispers: Please select your catalogue, or "/quit" to quit.
Matthew Dowd: 2
SL OPAC whispers: Please say your query for searching Library of Congress or "/quit" to quit.
Matthew Dowd: author = smith AND title = jones
SL OPAC whispers: Retrieving data. Please wait...
SL OPAC whispers: An error occured during the search: Unexpected end of file from server
SL OPAC whispers: Please say your query for searching Library of Congress or "/quit" to quit.
Matthew Dowd: /restart
SL OPAC whispers: Available catalogues:
[1] British Library
[2] Library of Congress
[3] Open Archives
[4] Open Content Alliance
[5] Oxford University (Bodleian Library)
[6] Project Gutenberg
[7] National Library of Australia
[8] National Library of Canada
[9] National Library of Scotland
[10] National Library of Wales
[11] New York University
[12] Trinity College Dublin
SL OPAC whispers: Please select your catalogue, or "/quit" to quit.
Matthew Dowd: 5
SL OPAC whispers: Please say your query for searching Oxford University (Bodleian Library) or "/quit" to quit.
Matthew Dowd: author = smith AND title = jones
SL OPAC whispers: Retrieving data. Please wait...
SL OPAC whispers: Displaying records 1 to 5 of 30:
[1] Lewis Jones /, Smith, Dai,1945-, Welsh Arts Council.
[2] Politics and society in Wales, 1840-1922 :essays in honour of Ieuan Gwynedd Jones /, Jenkins, Geraint H., Jones, Ieuan Gwynedd., Smith, J. Beverley.
[3] Sacred feathers :the Reverend Peter Jones (Kahkewaquonaby) & the Mississauga Indians /, Smith, Donald B.
[4] Survival on a westward trek, 1858-1859 :the John Jones overlanders /, Jones, John,fl. 1858-1859., Smith, Dwight La Vern,1918-
[5] Medieval Welsh society: selected essays by T. Jones Pierce /, Jones Pierce, Thomas,1905-1964., Smith, J. Beverley.
SL OPAC whispers: Please say the record you are interested in, "/next" for the next list, "/back", "/restart" for a new query or "/quit" to quit.
Matthew Dowd: some of the catalogues support more complex queries but it depends on the server
Matthew Dowd: it can be configured as to which catalogues to connect to by notecard or can load a default list from the web
Matthew Dowd: it only supports one user at a time - but times out after a minute idle time
Matthew Dowd: /quit
SL OPAC whispers: Thank you for using the SRU OPAC. Your session is now over
SL OPAC whispers: OPAC ready for use. Please click to activate.
Matthew Dowd: errrm, and that's it ;-)
Christi Janus: question:
Christi Janus: is the cataloguers group working on this too?
Abbey Zenith: No, this is a demo for the reference librarians
Matthew Dowd: dunno, who should i ask?
Abbey Zenith: Matthew may also demo it to the catalogers.
Daisyblue Hefferman: where will these opacs be physically located?
Peaches Pessoa: Are there plans to make the OPAC generate notecards containing search results? Like a printout in RL.
Hypatia Dejavu: I'd love to get some more feedback on this in the google group where we can discuss it at length.
Hypatia Dejavu: Is everyone good with that idea?
Rolig Loon: Fine.
Christi Janus: i am
Anji Juran: Sure
Masha Brendel: It is cool to search outside catalogs from this interface: it would be great at somepoint integrate SL collections into a searchable interface as well.
Abbey Zenith: yes
Peaches Pessoa: Yes.
Teofila Matova: yes
Masha Brendel: yes
Waffles Brentano: sounds good
Hypatia Dejavu: Good.
Daisyblue Hefferman: ok
Matthew Dowd: unfortunately the scripting language can create or edit notecards, just read them
Juana Manuel: cool
Hypatia Dejavu: Thank you for the presentation Mr. Dowd.
Matthew Dowd: sorry the scripting language can't create notecards or edit them
Christi Janus: yes, very interesting... even for non-librarians
HVX Silverstar: Yes... experiencing lag
Hypatia Dejavu: So, back to social issues. Has anyone been having any notable issues socially at the desk that we need to discuss?
Christi Janus: gatherings of people
Christi Janus: very nice... but hard for reference too
Masha Brendel: Yes, it is a bit of a gathering site.
HVX Silverstar: it would be good to have built-in slurls if any of the collections have sl presence... (British Library, etc. ) down the road...
Rolig Loon: That's true.
Hypatia Dejavu: Could we get another one or two of the big circular platforms to give a natural place for people to shift their groups to?
Matthew Dowd nods
HVX Silverstar: Last Thurs. night people brought armchairs and sat on patio
Abbey Zenith: We will have a new mI'll talk to Bucky.
Abbey Zenith: I don't see why not
Abbey Zenith: we have added benches
Masha Brendel: I like the benches.
Anji Juran: Yes, and that's tough - times when people have been sitting in chairs, we often get more questions
Christi Janus: me too, more people can gather now :)
HVX Silverstar: good idea
Teofila Matova: perhaps the benches are located on the new deck layers?
Rolig Loon: A crowd of us can be intimidating to a newbie, though.
Masha Brendel: Let's try not to make the desk area too sprawling though- visibility suffers.
Anji Juran: Yes, it depends on the dynamic
Pam Ribble: The problem is that larger groups create lag and make it hard to see new people arriving. I love the chime warning when they arrive tho, that's a big help
Teofila Matova: true
Anji Juran: If we're all talking about "in" topics, I agree
Teofila Matova: i'm not hearing the chime waring
Hypatia Dejavu: The chime's a teleport noise.
Hypatia Dejavu: I also get one from my radar.
Rolig Loon: Overlapping conversations in a crowd make it hard for a visitor, too.
Pam Ribble: Good point Rolig, I've had people miss their answers
Hypatia Dejavu: So ideally, we provide natural spaces for the crowds to shift onto.
Masha Brendel: Yes, and it will be intereting to see how voice may change how we do things at the desk.
Abbey Zenith: Ok... we love people standing around chatting, but yes...that makes it hard for the one on duty and the newcomers.
Rolig Loon: Voice will make it a nightmare.
Masha Brendel: We may think about space design when that starts.
Pam Ribble: Voice extends much furtehr than 20m too
Daisyblue Hefferman: yes, but gets quieter the farther away it is
Christi Janus: the welcme area is now used for meeting places for classes and such too - maybe another place for that?
Abbey Zenith: So if we can all sort of work toward moving to the edges when we aren't on duty it would go a long way. I'll see about getting an new deck.
Rolig Loon: Would it be possible to run the ref area as non-voice?
Hypatia Dejavu: We'll have to see how voice plays out.
Daisyblue Hefferman: also hard to tell who's actually speaking unless you happen to be looking directly to see the green sound waves
Hypatia Dejavu: It may not prove popular in the long run.
Abbey Zenith: Christi, the welcome center is the TP point for the island, so that can't be changed, but we can try to move them out as quickly as possible.
Pam Ribble: It's done by island, all on or all off voice
Christi Janus: ok abbey, i see, ty
Rolig Loon: So take out the whoile island.
Masha Brendel: lol
Abbey Zenith: We are going to get a new main library in a month or so...it will have a coffee house, so maybe some of the conversation will move there?
Hypatia Dejavu: I didn't think of one thing....what server class is Info Island Abbey?
Christi Janus: great abbey!
Pam Ribble: Daisy you can activate the speakers popup, the list makes it easier to see who's speaking
Abbey Zenith: Hypatia, I don't know... I can ask Lori
Daisyblue Hefferman: yes, but takes up screen space too, Pam
Waffles Brentano: great news, Abbey
Hypatia Dejavu: If we're not class 5 then it's a nonissue.
Rolig Loon: Meaning?
Abbey Zenith: meaning for voice Hypatia?
Hypatia Dejavu: Voice can only be supported by the mainland or by class 5 islands.
Matthew Dowd: i did start work on some scripts for something similar to those museum headphone guides things, where only the people wearing the headphones can here the guide - i don't know if that is of interest?
Abbey Zenith: This one can support it, I've heard Lori say we were going to try the Beta.
Pam Ribble: I thought all could support if you paid?
Hypatia Dejavu: ah
Hypatia Dejavu: I think you can by paying extra, yes.
Hypatia Dejavu: But only main or 5 is automatic and included.
Pam Ribble: That would be great for groups Mr Dowd
Hypatia Dejavu: So we will have to face the voice issue.
Matthew Dowd: i'll send you a prototype to try, Pam
Matthew Dowd: and Matthew is fine ;-)
Pam Ribble: Beta is just the other grid I think, it will go live here not a Beta version on this main grid
Hypatia Dejavu: Is anyone extrememly uncomfortable with voice service?
Rolig Loon: Yes.
Daisyblue Hefferman: no
Masha Brendel: No, but I think it will be quite different.
Pam Ribble: I have problems with lag, I miss parts of a sentence
Roland Kellner: It will make some of the gender identity issues more complex.
Anji Juran: I'm somewhat uncomfortable, but will probably get comfortable over time
Teofila Matova: I'm with Anji
Waffles Brentano: i'll have to see how it works
Christi Janus: it will be hard with foreign customers
Teofila Matova: absolutely
Christi Janus: and for non-native english speakers
Daisyblue Hefferman: I can't stress enough the need for headset mics, tho!
Masha Brendel: Yes.
Roland Kellner: I'm not so sure.
Anji Juran: That's very true, Christi
Matthew Dowd: as a scripter, yes - at present objects can respond to text chat quite easily
Rolig Loon: Crowds will be difficult to follow.
Roland Kellner: I know that my second language is German.
Masha Brendel: It is nice to reflect on chat history...
Roland Kellner: I'm finding that I'm much better at speaking than typing German.
Hypatia Dejavu: And it will generate it's own griefing problem as there will be no voice logs.
Rolig Loon: YEs it is.
Roland Kellner: I agree about the history, though.
Pam Ribble: Feedback is also a problem and those with a lot of background noise, I was planning a notecard already!
Christi Janus: i need my chat log... as you all know...
Rolig Loon: I sometimes have chat and a couple of IMs open now.
Hypatia Dejavu: We will have to see how it plays out, it's going to be a learning experience.
Matthew Dowd: it will have an impact on scripting too - scripts can "listen" and respond to text chat but not voice chat!
Masha Brendel: I wonder if it will be confusing to know if you are recieving a private voice message or a public one.
Hypatia Dejavu: I did want to know if anyone was essentially refusing to use it. I know I will not be using it in my private life.
Pam Ribble: I've been on a few times and I'm stuck with the limitations of an old PC. I think I'd miss a lot on Ref
Matthew Dowd: mmm, that's a point it is quite easy to run mutliple IM conversations and public chat simultaneously in text
Daisyblue Hefferman: no one has experienced private voice messages yet.
Rolig Loon: Nor will I Hypatia.
Roland Kellner: I will
Roland Kellner: (use it in my private life)
Masha Brendel: I assume we will be free to use whichever we feel more comfortable with?
Hypatia Dejavu: Certainly.
Christi Janus: its not just us though, we have to look at the customers too
Hypatia Dejavu: Use whatever makes you confortable.
Christi Janus: so we might have to switch...
Masha Brendel: Yes, Christi- true.
Daisyblue Hefferman: not even sure if the newbies will enter voice enabled.
Rolig Loon: Or appear incommunicative.
Daisyblue Hefferman: And we may be expected to help themget there.
Peaches Pessoa: Will walls block the sound of voice chat?
Masha Brendel: good question
Daisyblue Hefferman: walls don't, no
Pam Ribble: No it's like the text keyboard sound
Christi Janus: maybe we should all first be comfortable with voice - know the ins and outs - and then let this be a returning topic on the agenda
Masha Brendel: Yes.
Pam Ribble: back to the beta grid then Christi? LOL
Christi Janus: yes pam! first time was nice though
Daisyblue Hefferman: we all should be prepared to use it and to teach it, whether or not we use it daily lives
Hypatia Dejavu: To get an idea of how voice is being used at the reference desk I'd like to suggest that once it goes live we begin reporting on stats with text and voice individually.
Masha Brendel: DOes anyone know the new date voice will be ready?
Matthew Dowd: soon
Daisyblue Hefferman: no, date not set
Matthew Dowd: i think they rolled out the server side code with the latest update
Pam Ribble: I can create a notecard for it. Daisy if you've used voice could you read & correct for me please?
Christi Janus: eh... hypatia, does that mean i have to tell you my stats, not mail them?
HVX Silverstar: I wonder if we could do some reference role playing in the beta voice grid and record it to reflect back on
Daisyblue Hefferman: sure, pam
Hypatia Dejavu laughs
Matthew Dowd: they plan to have a FIrstlook client with it in in the near future
Hypatia Dejavu: Just send them the usualy way.
Christi Janus: good idea hvx!
Pam Ribble: Ty, just pref. settings etc
Hypatia Dejavu: Which does remind me....is everyone here sending in your stats?
Anji Juran: I'm around a lot, either as Anji or my main alt - if you want to have someone join you in Beta grid, you can IM me
Daisyblue Hefferman: thing is, no one knows the final actual format yet.
Daisyblue Hefferman: it's changing
Anji Juran: I send mine in on Mondays
Teofila Matova: no
Waffles Brentano: eventually, Hypatia :)
Juana Manuel: :)
Christi Janus: this afternoon... celeb weekend stats will follow
Hypatia Dejavu: Most of the folks here are pretty good about it.
Christi Janus: yes, but thats because you keep bugging us for it, so please continue with doing that :)
Christi Janus: it works on me
Hypatia Dejavu: Oh I will.
Christi Janus: ty :)
Hypatia Dejavu: It's part of my cat herding duties.
Masha Brendel: lol
Pam Ribble: LOL Brave lady!
Anji Juran: meow?
Waffles Brentano: hee
Hypatia Dejavu purrrs...
JJ Drinkwater: Prrrow?
Anji Juran: Stttern?
HVX Silverstar: I will send my stats
Hypatia Dejavu: Speaking of social problems, I'm preparing for the next round of griefing classes. Has everyone here taken it? And if not, when would be good for you?
Juana Manuel: i would like to take it.........
Juana Manuel: do you do them in the evenings?
Rolig Loon: Evenings. After 8?
Peaches Pessoa: I would like to attend. I am pretty open on time:)
Anji Juran: That class has been so useful!!
Waffles Brentano: Yes it has!
Teofila Matova: It is a good class.
HVX Silverstar: it's a very helpful class
Hypatia Dejavu: Then I'll set up some more evening sessions, they'll be posted on the message board.
Rolig Loon: Thanks.
Juana Manuel: :)
Christi Janus: oh, just remembering now...
Hypatia Dejavu: Are there any other kinds of classes which people feel they need?
Peaches Pessoa: Great
Christi Janus: another social thing
Christi Janus: or non-social to be exact
Christi Janus: i have seen already some times people at the desk that were talking dirt and things like that
Christi Janus: they have been reported of course.. but...
Christi Janus: is there any way to get them off the island at once?
Christi Janus: because after reporting, they are still there... talking
Abbey Zenith: Also if anyone would like to lead or see a certain kind of professional development classes please let me know. I'm looking for topics and speakers.
Christi Janus: (besides muting)
Hypatia Dejavu: Only by the stewarts Christi.
Hypatia Dejavu: We cannot give everyone amin powers.
Pam Ribble: Clan Stewart?
Hypatia Dejavu: admin, I mean
Abbey Zenith: each island has 10 estate managers...
Christi Janus: ok, i see - i just mute them or cover my ears then
Anji Juran: Well, Christi - I imagine after they have been reported a time or two, something will be done
Anji Juran: Is it the same people every time?
Abbey Zenith: go to World and to Region/Estate then the Estate tab
Christi Janus: can we have an overview of all estate managers and the easiets way to contact them (considdering time zones)
Abbey Zenith: and see if you can see the estate managers.
Pam Ribble: All blank
Anji Juran: Yeah, all blank
Abbey Zenith: I'll get a list together :)
Waffles Brentano: can't view them
Juana Manuel: mine too
Peaches Pessoa: I don't see any Estate managers listed.
Abbey Zenith: ok, thanks I didn't know...
Rolig Loon: I'm curious about another topic: assessment.
Abbey Zenith: I'll pull a list together.
Masha Brendel: Ah, yes.
Anji Juran: assessment?
Rolig Loon: Is anyone asking patrons what they want the SL libraries to offer?
Masha Brendel: I am curious about that as well.
Rolig Loon: Or are we builiding what we wanTt?
Abbey Zenith: Rolig, we do a bit of both.
Christi Janus: maybe we could do a survey once
Abbey Zenith: we have a survey we could try
Christi Janus: wow, i have never been helped that quick abbey!
Peaches Pessoa: I met people in other sims. On person wanted help finding a group that could help hime with scripting.
Anji Juran: I think Hypatia crashed
Rolig Loon: Three questions would do it: 1) what do you like now? 2) what don't you like? 3) what should we add?
Anji Juran: Oh, scripting - you can refer them to me
Masha Brendel: I am also intersted in "How did you find us here?"
Peaches Pessoa: Okay. I ended up giving him the Info Island directory.
Abbey Zenith: problem is they aren't always familiar with what we have :)
Abbey Zenith: but I will try to get that set up
Rolig Loon: True, but first impressions count too.
Anji Juran: wb Hypatia
Abbey Zenith: we can give it a try.
Pam Ribble: *I'm* not familiar with all that we have!
Christi Janus: maybe ask for expectations too?
Rolig Loon: Maxito is doing a large scale assessment, but I don't know if this is part of it.
Hypatia Dejavu: painful crash, had to reboot
Waffles Brentano: ouch!
Abbey Zenith: wb
Daisyblue Hefferman: one guy saw the sl for dummies books in the main lib and wanted more of them. was incensed he'd have to go buy them
Christi Janus: you can read the log later hypatia... we had some interesting descisions made :)
Anji Juran: lol
HVX Silverstar: it would be good to survey visitors during reference shifts
Pam Ribble: What are the busiest times, do we know?
Abbey Zenith: well we don't have the space or prims available to present them all...
Christi Janus: mine
Rolig Loon: Yes. Even an informal log would help.
Christi Janus: lots of librarians around at my times
Abbey Zenith: People (in general) aren't happy to be questioned.
Teofila Matova: Saturday mornings are quiet
Daisyblue Hefferman: thing is, a large %age of visitors are brand new, and don't even know what they want.
Hypatia Dejavu: The busy times seem to be evenings and nights.
Masha Brendel: BUt we don't want to be annoying... surveys should be constructed thoughtfully and not be random questions drilled at our users.
Pam Ribble: It would be hard to ask more questions, sometimes it's hard to keep track of ref stats
Teofila Matova: very true! my shift gets a ton of newbies
Abbey Zenith: right Masha
Pam Ribble: When is That teo?
Abbey Zenith: this survey is one they would fill out if they want.
Teofila Matova: 6A -9A Sat
Rolig Loon: Doesn't have to be elaborate. Just enough to get a feel for how the patrons react to the SL libraries.
Teofila Matova: SLT